Recruitment

Regenerating Offer Letters
Introduction Regeneration of offer letter can be requested for multiple reasons including changing offer details like start date, job profile, business tit...
Mon, 26 Sep, 2022 at 4:25 PM
Troubleshooting Spark Hire or Skill Survey issues
Candidate reports not receiving the Spark Hire or Skill Survey email from the vendors or recruiter reports issue with assessment.  First ensure the job...
Thu, 10 Nov, 2022 at 10:14 AM
Candidate cannot access personal data tasks for SSN and DOB
If the job application shows the SSN and DOB tasks pending with a candidate and the candidate says they cannot access these tasks please trouble shoot to de...
Thu, 2 Nov, 2023 at 4:39 PM
Change email address and/or passwords for Candidate Home Account
If a candidate home account email has typo or is no longer accessible it can be updated using the Update External Account Profile task in Workday.  This tas...
Wed, 12 Oct, 2022 at 5:20 PM
Availability for Overlap on Job Requisitions
If we are asked to change the overlap status on a job requisition, this is not possible. The field on the job requisition that shows the position's over...
Wed, 4 May, 2022 at 11:25 AM
Confidential Job Requisitions
The confidential job requisition functionality cannot be used for multiple positions, and it is not possible to copy via the Copy Job Requisition function. ...
Wed, 4 May, 2022 at 3:52 PM
Troubleshooting Candidate Application Issues
Candidate says they are unable to submit application and get error message. Check the job postings tab of the job requisition. Is the job posted? Postings...
Fri, 28 Oct, 2022 at 5:29 PM
Recruiting Integration Troubleshooting
URGENT: Integration INT1208 - Video Screening from Spark Hire - SI -Inbound Needs Immediate Attention - These emails trigger to the Recruiting Admin role w...
Mon, 13 Jun, 2022 at 10:40 AM
Moving Candidates to Ready for Hire
We may receive requests to move a candidate forward to the Ready for Hire stage.  For Staff positions Primary Recruiters will only see Ready for Hire as a p...
Tue, 21 Jun, 2022 at 1:35 PM
Correcting the Recruiting Start Date on a Job Requisition
When a job req creates a new position the date in the "Recruiting Start Date" field becomes the creation date/availability date of the position.  ...
Tue, 28 Jun, 2022 at 11:32 AM